Shipping policy
We’re committed to delivering your Comètes pieces with care and efficiency, wherever you are.
1. Shipping Destinations
We ship worldwide. If your location is not listed at checkout, please contact us and we’ll do our best to assist you.
2. Processing Time
Orders are typically processed within 1–3 business days. During peak seasons, there may be slight delays. You will receive a confirmation email with tracking details once your order is dispatched.
3. Shipping Times & Rates
| Region | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Turkey | 7-9 business days | Calculated at checkout |
| USA & Canada | 5–10 business days | Calculated at checkout |
| Rest of the World | 7–14 business days | Calculated at checkout |
All delivery times are estimated and may vary depending on customs and local couriers.
4. Duties & Taxes
International orders may be subject to import duties and taxes. These are the responsibility of the customer and may vary by country. Please check with your local customs office for details.
5. Tracking Your Order
Once your order is shipped, you'll receive a tracking link via email. Please allow 24–48 hours for the tracking information to update.
6. Delays or Issues
If your package is delayed, lost, or arrives damaged, please reach out to us at [your email] with your order number and we’ll assist you promptly.
Contact
For any shipping inquiries, feel free to contact us at info@comates.online
